Cancellation Policy
Last updated: July 29, 2026
1. Types of Cancellations
Recurring Support
You can cancel recurring support at any time. Cancellation stops future billing and does not remove access to the separately distributed public beta.
Recurring Donations
A cancellation takes effect for future billing once the payment provider confirms it.
Account & Data
C3 does not require a hosted application account for control or sync. You can request deletion of contact, waitlist, or support-payment information held by C3.
2. How to Request Cancellation
You can request a cancellation through any of the following methods:
- Email us at cccuiapp@gmail.com with the subject "Cancellation Request"
- Reach out on our Discord server
3. Processing Timeline
- Acknowledgement: 1-2 business days
- Processing: 3-5 business days after acknowledgement
Please note that as C3 is maintained by a solo developer, response times may vary.
4. Cancelling Through the Payment Provider
Use the cancellation link or mandate controls supplied by Razorpay or Dodo. If that path is unavailable, email us with the payment email and provider reference. Do not send card, bank, UPI PIN, or account credentials.
5. What Happens After Cancellation
- No further charges will be made after cancellation
- Cancellation does not remove the C3 software or local configuration from your devices
- Contact, waitlist, and payment records follow the privacy policy unless you request deletion
6. Refunds for Cancelled Subscriptions
Cancelling a subscription does not entitle you to a refund for the current billing period. Please see our Refund Policy for more details on refunds.
Contact
If you have any questions about cancellations, please contact us at cccuiapp@gmail.com